Withdrawing Funds Back to Your Wallet
Withdrawals go back to the same account or wallet you used to deposit — we route payouts through Touch 'n Go eWallet, Boost, GrabPay and DuitNow for Malaysia accounts. Open the withdrawal section in your account wallet, choose your payout method and enter the amount in RM. If your account has not yet completed identity verification, you will be prompted to finish
that step before the payout moves. Processing time depends on the payment network at the time of the request; we do not add extra fees on the ak999 side.
- Open withdrawal in account — Go to the cashier, switch to the withdrawal tab, and confirm which e-wallet or bank account you want to receive the funds.
- Choose payout method — Select Touch 'n Go eWallet, Boost, GrabPay or DuitNow — the option must match a verified account under your name.
- Enter the ringgit amount — Type how much you want to withdraw, review the summary screen, then confirm. A reference number is generated immediately.
- Verification check — If identity verification is pending, you will see a prompt to complete KYC before the payout proceeds to your wallet.